Contact
One email address, one postal address. No forms, no call centres.
This is the fastest way to reach the site. Every message gets read. This is a small operation, so replies are not instant, but questions about wrong figures go to the top of the pile.
What to write in about
- A calculation that looks wrong. Include the income you entered, the pay frequency, and which options you selected (residency, tax-free threshold, HELP, super-inclusive). That makes the result reproducible, and reproducible problems get fixed.
- A rate or threshold that needs correcting. If you can, link the ATO page that shows the correct figure. Every rate on this site is meant to trace to an ATO source, and corrections are taken seriously.
- Feedback on the guides. If something is unclear, or a question you had is not answered anywhere on the site, say so.
One thing not to send: your tax file number, myGov details or anything else personal. The site cannot give advice on your individual tax affairs, and no email should ever contain a TFN.
Post
PAYG Calculator Australia
Suite 8, 45 Clarence Street
Sydney NSW 2000
Need an answer about your own tax?
This site provides estimates and general information, not advice. For your own situation, contact the ATO or a registered tax agent. For how the figures here are produced, see the methodology page.